THIS IS HOW WE ROLL
We believe in a workout that challenges, in a space that energizes, with trainers who love what they do.
What Should I Know Before My First Class?
Be On Time
Plan to arrive 5-10 minutes early to get settled and acquainted if it's your first time. Late arrivals are not permitted and this is strictly enforced.
Socks
Grip Socks are required for in all classes for the safety of our clients and our team. If you arrive to class without grip socks, we have options available for purchase at the studio ranging from $14-$18.
Water
We’re going to sweat a lot! Bring a water bottle and towel to class. If you forget either, they are available for purchase, and we have a water refill station.
Breathable Clothes
Wear comfortable clothing that allows your muscles to stretch and your skin to breathe.
Good Vibes
Bring a positive and open attitude! The method can be challenging and humbling. We encourage you to listen to your body and your trainer, and to #EmbraceTheShake.
Au Naturel
Please avoid wearing anything with strong perfumes as some clients may be allergic.
Read These Studio Rules Before Your First Class:
- Sign the digital waiver before arriving to class.
- Be On Time: We suggest arriving 5-10 minutes early to get settled and for first time client to receive an intro from the trainer.
- Late Policy: We firmly adhere to a zero late admittance policy for first time clients, and a 5-minute grace period for returning clients. Doors will be locked precisely 5 minutes after the start of class. If you are late, you will lose the class. See our Reservation & Purchase Policies below for more.
- Grip socks are required in all classes. If you forget your socks, we have options for sale.
- We are a cashless studio. Please ensure the card on your account is current.
- Please bring your own water bottle (no glass). Our studios feature a chilled, filtered water dispenser.
- Come au naturel: Please avoid wearing anything with strong perfumes as some clients may be allergic.
POLICIES
RESERVATION & CLASS PURCHASE POLICIES
PURCHASES
All sales are final. All class packages are non-transferable, non-exchangeable, and cannot be prorated.
SCHEDULE
While we will do our best to communicate changes to our schedule, please note that our schedule and trainers are subject to change without notice.
RESERVATIONS
All reservations must be made through our online reservation platform.
CANCELLATION, NO-SHOW, Late-cancel POLICY
Please be aware we have a 12-hour cancellation policy for all classes, packages, and memberships, including community classes. Cancellations MUST be made ONLINE / in our APP. Late Cancels, Class Changes, No-Shows are subject to the following fees, there are no exceptions:
2-CLASS INTRO PACK, SINGLE, 5, 10, 12, 20-CLASS PACKAGES
2-WEEK INTRO PACK, EVENT PROMOS, COMMUNITY, MONTHLY PACKAGES, MONTHLY SERIES, OR MONTHLY AUTO-PAY SERIES CLASS
PRIVATE SESSIONS
All attendance/no show charge disputes MUST be made within 24 hours of the missed class start time to be considered. Please opt-in to receive our notifications and emails; our system sends an automated alerts about class times, missed classes, waitlist updates to assist you. We are not responsible for unreceived or unread alerts.
ADDITIONAL FEES
Hold Fee
Insufficient Funds Fee
Declined Charges Fee
Refund + CHARGEBACK Processing FeeS
Auto-Pay Cancellation
Early Termination Fee
Lagree213 may alter its location, operating hours, type and quantity of equipment, and type and frequency of its classes from time to time in its sole discretion. Lagree Fitness training is an evolving science. Thus, Lagree213 reserves the right to change its routines, classes, and equipment to accommodate such evolution.
All prices are subject to change without prior notice.
All efforts are made to keep our pricing and special promotions information up to date and accurate. Please contact us to confirm pricing and available membership options.
WAIT LIST POLICY
ACCOUNT VERIFICATION REQUIREMENT
ZERO TOLERANCE
Lagree213 has a zero tolerance policy for abusive behavior, discriminatory language, and general mistreatment of our trainers and team members. All purchases are subject to our policies and procedures. Lagree213 reserves the right to refuse service and/or membership to anyone.
Should we receive a chargeback, we reserve the right to suspend your membership until the matter is resolved. Failure to settle any outstanding fees may result in the termination of your account.
